Cooking is easy as easy to prepare meals & groceries are very easy to stock as there is a Marks& Spencer food hall less than 100 yards/meters away. Breakfast was great with an extensive selection plus additional items available to order. None appeared to be available on-request. The room lacked a few cooking dishes/ items. Room was comfortable if a little compact compared to some Residence Inns.

Customer service at the hotel was excellent in all areas: front-desk, bar staff, restaurant and housekeeping - impressive. Not sure at all why it was designed this way as it’s a simple change of doors to allow customer access to the hotel with a key card, and still allow staff access to their restricted areas. Unfortunately the parking area is a) hard to get to (mapping software such as Google maps cannot find it) and b) not directly linked to the hotel ( staff can access the area outside the parking garage if access elevator access is required - just buzz the hotel and ask). It’s s new property in a pedestrian area with a parking area below. The hotel is situated in central Aberdeen just off Union street. Was a wonderful place to explore Aberdeen, Deeside and Speyside. In the end my friend complained to manage who comped are bill witch was perfect service but still all she had to do was give the gf menu that the manager said you had and I would have been happy.Aberdeen | 0.15km from Grosvenor G Casino Stayed here over a month in July. It was only the toast that was the problem in my eyes (witch was the same as my friends) it felt more like the server was telling me off than helping me. When I went to the restaurant I was seated well, when the server came I asked from r a gluten-free menu witch she said she would ask the chef's (witch I thought was strange because you a a large business and should have allergen sheets) she came back and listed off some stuff at my but said I could get what I want as gluten-free witch was great I ordered the breakfast expecting her to come back saying I can't have this or that but it came out looking like my friends, witch I queried the server (how had not taken my order) asked the girl who came over and told me she had said what I could do have and this was not what she had said. I was in tonight after a night out for food and fun.

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